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Introduction to SST in Malaysia


What is SST (Sales and Service Tax)?

SST is a consumption tax system reintroduced in Malaysia in 2018, replacing the previous GST (Goods and Services Tax). SST consists of two main components:

  • Sales Tax: Imposed on manufacturers or importers when selling goods. The standard rate is 5% or 10%, with specific rates for certain products.
  • Service Tax: Charged on selected service providers (e.g., restaurants, hotels, professional services), typically at a rate of 6%.


Key Features of SST

Single-tier tax system – Tax is only applied at specific points in the supply chain

Clearly defined applicable sectors – Covers manufacturing, importing, services, F&B, etc.

Bi-monthly submission cycle (every two months)

Monitored and submitted via Royal Malaysian Customs Department


Guide On Transitional Rules ( 5th Sep 2018 ) 


How is SST Different from GST?

CategorySSTGST
Tax StructureSingle-tierMulti-tier
ImplementationSince September 20182015 to 2018
Tax RatesSales Tax 5%/10%; Service Tax 6%Standard rate 6%
Filing MethodManual submission via SST-02Online submission


Service Tax VS Sales Tax

Comparison Category Service Tax Sales Tax
Applicable To Service industries (hotels, restaurants, IT, etc.) Manufactured or imported goods
Taxation Stage Taxed when service is provided to customers Taxed at manufacturing/import level
Tax Rate Usually 6% 5%, 10%, or special rates
Invoicing & Submission Tax shown on invoice; SST-02; by service provider Tax included in price; SST-02; by manufacturer/importer
Practical Examples Restaurants, IT services (6%) Factories, imported goods (e.g. 10%)
Accounting Basis Payment Basic Accrual Basis


Who Needs to Register for SST?

According to the Royal Malaysian Customs Department, businesses that exceed the annual turnover threshold are required to register for SST, including:

  • Manufacturers or Importers (Sales Tax)
  • Service providers of taxable services (Service Tax), such as accounting firms, restaurants, salons, car workshops, etc.

Once registered, the business will be issued an SST registration number and must submit SST-02 returns every two taxable months.

Register Link

https://mysst.customs.gov.my

JKDM HS Explorer


How Can We Help You?

We provide professional accounting systems and solutions that fully support SST return generation, Sales & Service Tax calculations, tax code classifications, and more — helping your business stay compliant, efficient, and stress-free.


AutoCount Malaysia SST Features Overview

AutoCount provides a complete Sales and Service Tax (SST) solution for Malaysia, fully compliant with the Royal Malaysian Customs requirements, while simplifying setup and reporting for users.


Comprehensive SST Menu

From the main AutoCount interface, users can access all SST-related features via SST including:

  • Tax Code Maintenance
  • Tax Entity / Tariff Maintenance
  • SST Processor / SST-02A Generator
  • Service & Sales Tax Reports


SST Return


SST e Learning Course

e Learning Course





System Core Value

As a leading provider of business management solutions

AutoCount's core value lies in building a seamlessly integrated platform connecting online and offline operations, featuring diversified modules, flexible plug-in extensibility, and robust customization capabilities. 

This enables it to create highly effective and tailored system management solutions for various businesses, ranging from retail to manufacturing and beyond.


On Premise Product
Cloud Based Product

Customization and Scalability of AutoCount Accounting

  AutoCount Accounting offers a high degree of customization and scalability, making it an ideal solution for businesses of all sizes. Whether you're a small startup or a large enterprise, the software can be precisely tailored to meet your unique operational and financial requirements. 

Businesses can begin with essential features and progressively integrate more advanced modules as they expand, ensuring they always have access to the right tools for effective financial management. 

This flexible approach allows organizations to adapt seamlessly to growth and changing business dynamics.


Customization Options

AutoCount Accounting provides a wide range of customization features, allowing businesses to tailor the system according to their specific operational needs. For example, users can modify report formats, add custom fields, and design personalized workflows that align with their internal processes. 

These flexible customization options enable businesses to optimize efficiency and maintain better control over their operations. 

To fully leverage these capabilities, businesses are encouraged to explore AutoCount Customization, which offers deeper insights into how the software can be adapted to support unique business models and requirements. .



Adding New Modules

As your business expands, AutoCount Accounting can be seamlessly enhanced by integrating additional modules and advanced functionalities. For instance, businesses can implement modules such as Payroll, Advanced Inventory Management, or Project Accounting to support growing operational demands. 

With over 50 modules available, each offering specialized features, AutoCount ensures that businesses can continuously adapt and scale their financial and operational systems—effectively meeting evolving requirements while maintaining optimal performance and control.  


Adding New Plugins

AutoCount Accounting also supports over 100 specialized plugins, each designed to extend the software’s capabilities with targeted features and functions. 

These plugins empower businesses to further customize the system to align with their unique operational workflows and industry-specific requirements. By integrating the right plugins, companies can enhance productivity, streamline processes, and support scalable growth—ensuring the software evolves in tandem with their business expansion.

Scaling for Large Businesses

AutoCount Accounting is engineered to efficiently manage high volumes of transactions while supporting multi-user access, making it well-suited for businesses with complex operations. 

Additionally, it is designed with integration capabilities that allow seamless connectivity with other enterprise systems such as POS, CRM, and ERP solutions. This robust scalability ensures that larger businesses can maintain smooth operations, enhance data consistency across departments, and support long-term growth without compromising performance or accuracy.

Product Inquiry

We’d love to hear from you! Whether you have questions, feedback, or require assistance, our dedicated team is ready to help. Simply fill out the form below, and we’ll get back to you within 24 hours. Thank you for reaching out to us — we look forward to connecting with you!  

  uksoftware2u@gmail.com 

  +60127479966 

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